Analytics
Know when feedback needs your attention
Read customer answers alongside sentiment and response patterns. Configure an alert recipient and threshold when a low score should prompt a follow-up. Campaign summaries help you review the results after a campaign ends.
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Sentiment analysis and useful email alerts
After a response is processed, a score below your configured threshold can trigger an email to your chosen recipient. The alert includes the respondent, campaign, response summary and answers. Analysis and email delivery run in the background; human judgement still matters.
Per-question sentiment distribution
Emotion and common-term extraction
Campaign summaries and question suggestions after a campaign ends
Beyond averages
Averages only tell part of the story. Explore response heatmaps and timing patterns, or group feedback by one campaign parameter you supply, such as location, product line or team.
Response heatmaps and timing analysis
Group feedback by a selected campaign parameter
The same response analysis on every plan
Built to improve your next campaign
After a campaign ends, Survely generates a summary and question suggestions to help you plan the next one. While a campaign runs, you can review its responses, sentiment and reminder results whenever you need to.
Stop skimming spreadsheets
Try a campaign, submit a controlled response and verify that a useful alert reaches your inbox.